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Customer Service Survey Poll Template

Customer Service Survey Poll Template

Use this Customer Service Survey poll to collect quick, honest feedback from your team or class in real time. Fully interactive and ready to use instantly on Slidea — no downloads or installs required. Sharply — neat, clever, bright, crafted.
Category Surveys
1 - Multiple Choice
What was the response time of our support team?
  • 1. More than 24 hours
  • 2. Within a few hours
  • 3. Same day
  • 4. I never got a reply
2 - Multiple Choice
What was the tone of the support agent during the interaction?
  • 1. Rushed
  • 2. Robotic
  • 3. Friendly and patient
  • 4. Dismissive
3 - Scales
Rate the service experience in the following areas:
  • 1. Friendliness
  • 2. Clarity
  • 3. Speed
  • 4. Knowledge
  • 5. Professionalism
4 - Scales
How did the customer service process perform in these areas?
  • 1. Ease of access
  • 2. Wait time
  • 3. Clarity of solution
  • 4. Follow-up
  • 5. Resolution speed
5 - Truth or Lie
Which is TRUE about good customer service?
  • 1. Quick answers are all that matter
  • 2. Listening and understanding the issue is essential
  • 3. It’s okay to ignore feedback
6 - Open Ended
Describe a positive experience you had with our service team.

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